Flight Information Hub
Welcome to our Flight Information Hub!
This dedicated space is your go-to resource for all things flight-related, ensuring that your voyage begins with clarity and convenience.
Here you will find general information around:
General Booking Information
Our packages are sold with different international flight options depending on the package you have selected.
If international airfares are included in your chosen package this will be stated in the ‘Inclusions’ section of the fine print. If international airfares can be added to your booking you will be able to select your departure city after clicking ‘Book Now’ and a cost will be stated next to your selected departure city. This cost will then be added to your booking and flights will be added to your booking.
Alternatively, if international airfares are not included or no departure city is available to add to your booking, our Flight Portal will be available after purchase to search and book flights should you wish to combine flights with your chosen tour.
Package Types
We offer 3 different types of packages:
- Flight Inclusive - International airfares are included as part of your tour
- Flight Add-on - International airfares are offered to add-on as part of your tour
- Land Only - No international airfares included as part of your tour
Depending on the type of package you have selected it will dictate how your airfare will be fulfilled and the conditions of booking.
Flight Portal
If you have selected a land only package our flight portal will be available after booking your tour should you wish to attach airfares to your tour booking.
The flight portal will allow you to search for all available airfares to your destination. The function works like most general flight search engines allowing you to select your preferred airline, booking different cabin classes (eg. Business class) and view flight duration and transit times to your destination.
The flight portal will be available via your Traveller Hub once the following criteria has been met:
- Your tour is Land Only
- Your booking is confirmed
- Your departure date is within 11 months
- You have completed your passenger detail form
If your land only tour booking meets these requirements then the flight portal will be able via Traveller Hub.
In the case your booking is not eligible for the flight portal, please contact our team flights@inspiringvacations.com to request a flight quote.
Online check-in & Seat Selection
Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.
Where airlines allow you to manage your booking via their online manage booking function, you will have the ability to select seating or pay for seating prior to departure. Each airline has different rules for when seating selection becomes available prior to departure. Alternatively, Inspiring Vacations can assist with seat selection where available. Please contact our flights team.
Flight requests, amendments or preferences
We understand customers may wish to request changes to their included airfares. If you wish to fly with a certain airline, land at a certain time or upgrade.
To make a flight request, please click ‘Book Now’ and select Would you like to request a variation on your inclusive flights? By selecting this option you will be sent a request form after completing your purchase to make your request. You may also access the request form here.
We would be more than happy to provide you with a quote for the following requests:
- Airline Preferences - You may wish to fly with a particular airline
- Cabin Preferences - These include upgrading to premium economy or business class
- Extensions (start and end cities must remain the same) - You may request to extend your stay pre or post tour
- Stopovers - Is where you might want to stop in transit for a certain amount of days prior to your tour or after your tour
- Arrival and departure city - Amend your arrival or departure point, note you will need to make your own way to your tour start point.
We are currently unable to provide a quote for the following requests:
- One way flights
- Around the world tickets - Is when a ticket includes multiple stops in different continents.
- Return home to a different city from the one you departed.
- Frequent Flyer point redemption - Is when an airline allows you to redeem points to pay for your flights or upgrade your ticket.
Baggage/Luggage
- Luggage restrictions are dictated by your tour, not the airline allowance.
- On most tours your luggage limit is 20kgs (suitcase) and 7kgs (carry-on).
- In certain destinations luggage limits may be reduced even further due to aircraft size or vehicle size. If your luggage limit is less than 20kgs it will be stated on your selected package.
- Airlines might allow for lower of higher luggage limits and the lesser value applies.
Country of Origin
Carry-on Baggage
Checked Baggage
Australia
7kgs
20kgs
New Zealand
7kgs
20kgs
United States of America
15lbs
45lbs
Canada
15lbs
45lbs
India
7kgs
20kgs
United Kingdom
7kgs
20kgs
Flight Booking Conditions
Conditions of flights for flight Inclusive packages
- Flight Offer valid from select departure cities within the purchase path only
- Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please request this at the time of purchase. To make a flight request, please click ‘Book Now’ and select Would you like to request a variation on your inclusive flights? By selecting this option you will be sent a request form after completing your purchases to make your request. All quotes following a completed preference form will be provided within 60-90 days of travel at the latest.
- Flights may not be direct and may include multiple connections
- At the latest, you will be provided flight details through your online Traveler Hub no later than 30 days before departure along with your final tour documentation, including e-tickets.
- Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
- Once ticketed, flights are non-refundable; any changes will be subject to the airline rules, Airline change fees and an Inspiring Vacations change fee of $250 per person.
- Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to an Inspiring Vacations name change fee of $250 plus any applicable fees charged by the airline, or the ticket may be non-refundable with the purchase of a new ticket required.
- If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
- Any airline schedule changes or cancellations are outside of our control. It is important that you, as the customer, stay up-to-date with the latest airline schedule information prior to your departure. If a schedule change results in extended transits or an earlier/later departure from your destination, any additional accommodation or alternative arrangements will be at the traveller's expense.
- After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
- Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in.
- If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability.
- You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.
- In the event of that you no-show on your scheduled flight, please be aware the airline will require you to pay a no show fee, Airline reissue fee plus any additional airfare and taxes. Inspiring Vacations will also charge a $250 admin fee to assist re accommodating you on the next available flight. Please note that depending on the airline's policy, purchasing a new ticket may be required.
Conditions of flights for flight add-on packages
- Flight Offer valid from select departure cities within the purchase path only
- Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please request this at the time of purchase. To make a flight request, please click ‘Book Now’ and select Would you like to request a variation on your inclusive flights? By selecting this option you will be sent a preference form after completing your purchases to make your request. All quotes following a completed preference form will be provided within 60-90 days of travel at the latest.
- At the latest, you will be provided flight details through your online Traveler Hub no later than 30 days before departure along with your final tour documentation, including e-tickets.
- Flights may not be direct and may include multiple connections.
- Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
- Once ticketed, flights are non-refundable; any changes will be subject to the airline rules, Airline change fees and an Inspiring Vacations change fee of $250 per person.
- Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to an Inspiring Vacations name change fee of $250 plus any applicable fees charged by the airline, or the ticket may be non-refundable with the purchase of a new ticket required.
- If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
- Any airline schedule changes or cancellations are outside of our control. It is important that you, as the customer, stay up-to-date with the latest airline schedule information prior to your departure. If a schedule change results in extended transits or an earlier/later departure from your destination, any additional accommodation or alternative arrangements will be at the traveller's expense.
- After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
- Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in.
- If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability.
- You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.
- In the event of that you no-show on your scheduled flight, please be aware the airline will require you to pay a no show fee, Airline reissue fee plus any additional airfare and taxes. Inspiring Vacations will also charge a $250 admin fee to assist re accommodating you on the next available flight. Please note that depending on the airline's policy, purchasing a new ticket may be required.
Conditions of flights for land only packages
Flights may also be booked in conjunction with a ‘land-only’ package, in cases where the package does not include flights or flight add-ons. These flights may be arranged through Inspiring Vacations’ flight system or with the assistance of an Inspiring Vacations team member. Flights arranged on this basis constitute an individual product purchase subject to the flight operator’s terms and conditions in addition to those of Inspiring Vacations.
Quoted prices may differ from those offered by other ticketing agencies and a mark-up or service fee may be charged.
Note that modifying your tickets may incur applicable fees and such changes are subject to the discretion of the ticketing airline, which may have varying degrees of restrictions. Depending on your airline's policies, the following modifications can be requested for your flights:
- Date change
- Cancellation
- Name correction
- Airline change
- Cabin upgrade
Note that there is no cooling-off period for flight purchases. Full payment is required in order to book your flights. The following Inspiring Vacations processing fees will apply along with any applicable airline fees:
Changes/Amendments - $75 per person
Cancellations - $250 per person
In the event of cancellation and after deducting any fees, the remaining amounts paid (if any) will be refunded to you. Note that any refund will be contingent on Inspiring Vacations first receiving your funds from the ticketed airline, which may take a number of weeks and which may differ from any refund initially advised as an estimate.
Note that frequent flyer points cannot be used to book flights with Inspiring Vacations and that some airfares may not attract points. The application of frequent flyer points or programs is not the responsibility of Inspiring Vacations.
Conditions of flights for internal flight bookings
- When your tour booking includes flights as part of the package, flights will be booked according to the tour itinerary with no option to request upgrades or alternative flight preferences.
- Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board.
- At the latest, you will be provided flight details through your online Traveler Hub no later than 30 days before departure along with your final tour documentation, including e-tickets.
- Flights may be fulfilled by local operators, therefore distribution of e-tickets may not be available until you begin your tour.
- Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to an Inspiring Vacations name change fee of $250 plus any applicable fees charged by the airline, or the ticket may be non-refundable with the purchase of a new ticket required.
- Any airline schedule changes or cancellations are outside of our control. It is important that you, as the customer, stay up-to-date with the latest airline schedule information prior to your departure. If a schedule change results in extended transits or an earlier/later departure from your destination, any additional accommodation or alternative arrangements will be at the traveller's expense.
- In some cases, internal flights may be issued as a group ticket with the local airline, this means you are unable to manage your booking online for services such as online check-in or seat selection.
- You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.
- In the event of that you no-show on your scheduled flight, please be aware the airline will require you to pay a no show fee, Airline reissue fee plus any additional airfare and taxes. Inspiring Vacations will also charge a $250 admin fee to assist re accommodating you on the next available flight. Please note that depending on the airline's policy, purchasing a new ticket may be required.
Fees & Charges
View our terms and conditions.
FAQs
For more FAQs or information on baggage, airlines used or approximate upgrade costs please visit our FAQ page.
